Support & Help Center

Get the help you need to make the most of your Cacxi AI booking system

How Can We Help?

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Email Support

Get detailed help via email. Response within 24 hours.

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Live Chat

Chat with our support team during business hours.

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Knowledge Base

Browse articles and guides for self-service help.

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Frequently Asked Questions

Quick answers to common questions about Cacxi

How do I set up my first booking page?

After signing up, you'll be guided through a simple setup process. You can customize your booking page, set your availability, and start accepting bookings within minutes.

Can customers book appointments 24/7?

Yes! Your booking page is available 24/7, allowing customers to book appointments even when you're sleeping or working on other jobs.

How do SMS reminders work?

Cacxi automatically sends SMS reminders to your customers before their appointments. You can customize the timing and message content to suit your business needs.

Can I sync with my existing calendar?

Absolutely! Cacxi integrates seamlessly with Google Calendar, Outlook, and other popular calendar apps to prevent double bookings.

What if I need help with setup?

Our support team is here to help! We offer email support, live chat during business hours, and comprehensive guides to get you started quickly.

Is my customer data secure?

Yes, we take security seriously. All data is encrypted and stored securely. We comply with Australian privacy laws and never share your customer information.

Still Need Help?

Our friendly support team is here to help you succeed with Cacxi